Utilities
Veronica Briones
Customer Service Manager

Jasmin Alonso
Utility Clerk 

Cynthia Valiente
Utility Clerk 
Utility bill payments call: 833-269-6022
Monday - Friday 8am to 5pm
  •      New Service
  •      Service Disconnects
  •      Report water leaks

 

Phone - 512-272-5555        Fax - 512-272-8636        After-hours - 512-703-8587
Email - questions@manortx.gov
Residential Service
To create a residential account for new service, the following is required:
  •  The first page of your settlement papers or lease agreement
  •  A completed utility application
  •  A valid government issued ID
All new residential service requires a $150.00 deposit and a $35.00 service fee.
Commercial Service
To create a Commercial Account for new service, the following is required:
  •  A completed utility application
  •  A current Tax ID number.
    •

    All new Commercial Service requires a $500.00 deposit and a $35.00 service fee.

    Service Disconnect
    To disconnect water service the following is required:
       
    Utility Billing Dates
    Utilities are due on the 15th of each month by 5pm.  After 5pm a 10% late fee will be applied.
    Late bills are due by the 25th of each month by 5pm.  After 5pm a $50.00 penalty fee will be applied
    and water service will be discontinued.
    Payment Options

     You may pay you water bill in the following ways:
       

    •  Mail (Check or Money Order)
    •  In Person (inside or the drive-thru window) by check, money order, credit card ( plus $2 credit card processing fee) or cash  
    •  Web payments ( plus $2 credit card processing fee)
    •  Automated phone payments. Call 833-269-6022 ( plus $2 credit card processing fee)
    •  Night drop box (in front of City Hall main entrance)
    •  Auto Draft (English and Español)

     

    Current Watering Restrictions
    Currently stage 1 - Watering restrictions table

    The City of Manor is a diverse, sustainable community and regional leader with exceptional services, a high quality of life, and a safe environment for citizens and businesses to thrive. 

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